Refund policy

This policy applies to payments made to GastroVin Sverige AB, for example card payments when booking our evenings and events.

Cancellation and refunds

If you cancel in writing no later than seven (7) calendar days before the date of the event, the full amount is refunded. For cancellations after that, no refund is made; the amount covers planning, staff, produce and other preparations already carried out. See our booking terms.

Cancelled or rescheduled events

If we cancel an event, the full amount is refunded without you having to do anything. If an event is moved to a new date, you choose between keeping your seats or receiving a refund.

How refunds are made

Refunds are always made to the same payment method used for the purchase. Card payments are refunded through our payment provider and normally appear in your account within five to ten banking days. Payments made by Swish or bank transfer are refunded to the sending account.

Contact

Questions about a payment or refund: info@gastrovin.se or +46 709 70 14 24.